Sprinkler Service Technician
Company: Johnson Controls
Location: San Antonio
Posted on: October 5, 2024
Job Description:
Job Description Unleash your potential with the Johnson Controls
team!As a global leader in smart, healthy, and sustainable
buildings, our mission is to reimagine the performance of buildings
to serve people, places, and the planet. Join our winning team and
pave the way for a bright future. With our extensive reach across
various industries worldwide, our teams are uniquely positioned to
support and empower you. You will have the opportunity to develop
yourself through meaningful work projects and learning
opportunities. We strive to provide our employees with an
experience focused on supporting their physical, financial, and
emotional wellbeing.Join the Johnson Controls family and thrive in
a culture that values your voice and ideas.Your next incredible
opportunity is just a few clicks away!Here's what we have to
offer:
- Competitive pay.
- Paid vacation, holidays, and sick time -10 days of vacation for
the first year (plus sick time).
- Comprehensive benefits package, including 401K, medical,
dental, and vision care - available from day one.
- Extensive product and on-the-job/cross-training opportunities,
supported by our outstanding internal resources.
- Encouraging and collaborative team environment.
- Dedication to safety through our Zero Harm policy.
- Company vehicle, tools, and equipment provided to complete all
jobs.
- Scheduling and management support.
- JCI Employee discount programs (The Loop by Perk Spot).What you
will do
- Receive se rvice calls from Service Resource Center, including
a brief description of equipment/system malfunctions.
- Contact customer representative and ascertain equipment/systems
problems.
- Perform service and repairs on sprinkler systems for
commercial, industrial, and residential applications.
- These include but are not limited to wet (steel, copper and
CPVC), dry, pre-action, deluge, and fire pumps.
- Follow prescribed troubleshooting procedures and refer to
technical manuals, part manuals, change notices and bulletins,
modification notices, etc., to diagnose and repair equipment.
- Read and interpret blueprints, diagrams, submittals,
specifications software/systems, programs, schematics, and
operational product manuals.
- Exhibit effective customer service skills by consistently
communicating with the district staff and customers to ensure
complete customer satisfaction.
- Electronically complete Service Acknowledgements with proper
coding and obtain customer's signature.
- Participate in a scheduled On-call rotation.
- Perform other duties as assigned. What we look for
- 5 years of documented experience in Fire Sprinkler/Suppression
industry.
- Must possess and retain current (F Card) State Fire Protection
License or Journeyman License valid.
- Must be willing to travel. Able to participate in an on-call
rotation schedule. Overnight travel may be required.
- Experience in reading and interpreting blueprints, submittals,
and operational/product manuals.
- High School Diploma or equivalent required
- Ability to follow verbal and written instructions Capable of
performing physical labor to include carrying and moving equipment
and tools up to 50-70 lbs.
- Able to work in unusual and sometimes difficult positions such
as climbing ladders, scaffolding and high lift equipment up to 40
feet, working within ducts, crawl spaces, above ceilings, etc.
- Ability to work flexible hours including weekends to meet
customer requirements. Demonstrate a high level of customer service
Maintain truck inventory to ensure timely response to customer
needs.
- Ability to adhere to, implement, and always follow safety
guidelines and procedures.
- Strong organizational skills, positive attitude, and ability to
learn quickly.
- Possess a valid driver's license and driving record that meets
company requirements. Preferred
- NICET Certification - ability to acquire within the 1st
year.
Keywords: Johnson Controls, Round Rock , Sprinkler Service Technician, Engineering , San Antonio, Texas
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