INFORMATION TECHNOLOGY SPECIALIST (NETWORK) WITH SECURITY CLEARANCE
Company: Department of the Army
Location: San Antonio
Posted on: October 9, 2024
|
|
Job Description:
Duties * Responsible for the operations and maintenance of US
Army South's secure and unsecure Visual Information/Video
Teleconferencing (VI/VTC) networks. * Configure and optimize
network servers, routers and switches to ensure peak performance
and minimizing network latency. * Provide life-cycle replacement
technical guidance for the command and advises on emerging
technologies procurement. * Promote, train and educate customers on
the use and value of the Visual Information Network. * Alter
policies and procedures to conform work with higher headquarters
during exercises and real world situations. * Conduct planning,
reviews and validation testing to ensure systems integrations
improve the VI network reliability and capabilities. * Evaluate the
effectiveness of support, efficiency of operations and compliance
with policies governing Visual Information and VTC productions. *
Prevent information systems vulnerabilities, to provide or restore
security of information systems, and network services. * Develop
information systems architectures to include a system integration
plan which provides current capabilities. * Identify visual
information systems capabilities or inadequacies to meet current
stated mission requirements. Requirements Conditions of Employment
* Appointment may be subject to a suitability or fitness
determination, as determined by a completed background
investigation. * This position requires the incumbent be able to
obtain and maintain a determination of eligibility for a Top Secret
security clearance or access for the duration of employment. * This
position is covered by the Alcohol and Drug Abuse Prevention and
Control Program. The incumbent must pass urinalysis testing, as
required prior to appointment and periodically thereafter. * This
position requires incumbent to obtain (within 6 months) and
maintain an IAT-Level I certification IAW DoD 8570.01-M
training/certifications in Comptia Network + and Comptia Security
+to perform VTC functions. Qualifications Who May Apply: Only
applicants who meet one of the employment authority categories
below are eligible to apply for this job. You will be asked to
identify which category or categories you meet, and to provide
documents which prove you meet the category or categories you
selected. See Proof of Eligibility for an extensive list of
document requirements for all employment authorities. * 30 Percent
or More Disabled Veterans
* Current Department of Army Civilian Employees
* Current Department of Defense (DOD) Civilian Employee
(non-Army)
* Domestic Defense Industrial Base/Major Range and Test Facilities
Base Civilian Personnel Workforce
* Interagency Career Transition Assistance Plan
* Land Management Workforce Flexibility Act
* Military Spouses, under Executive Order (E.O.) 13473
* Non-Department of Defense (DoD) Transfer
* Office of Personnel Management (OPM) Interchange Agreement
Eligible
* People with Disabilities, Schedule A
* Priority Placement Program, DoD Military Reserve (MR) and
National Guard (NG) Technician Eligible
* Priority Placement Program, DoD Military Spouse Preference (MSP)
Eligible
* Priority Placement Program, DoD MR and NG Preference Eligible
Tech Receiving Disability Retirement
* Priority Placement Program, DoD Retained Grade Preference
Eligible
* Reinstatement
* Veterans Employment Opportunity Act (VEOA) of 1998 In order to
qualify, you must meet the education and/or experience requirements
described below. Experience refers to paid and unpaid experience,
including volunteer work done through National Service programs
(e.g., Peace Corps, AmeriCorps) and other organizations (e.g.,
professional; philanthropic; religious; spiritual; community;
student; social). You will receive credit for all qualifying
experience, including volunteer experience. Your resume must
clearly describe your relevant experience; if qualifying based on
education, your transcripts will be required as part of your
application. Additional information about transcripts is in this
document . Basic Requirement for Information Technology Specialist
(NETWORK): The specialized experience must include, or be
supplemented by, information technology related experience (paid or
unpaid experience and/or completion of specific, intensive
training, as appropriate) which demonstrates each of the four
competencies, as defined: (1) Attention to Detail - Is thorough
when performing work and conscientious about attending to detail.
Examples of IT-related experience demonstrating this competency
include: completing thorough and accurate work independently, even
in the most difficult or stressful situations; occasionally
reviewing work completed by others. (2) Customer Service - Works
with clients and customers (that is, any individuals who use or
receive the services or products that your work unit produces,
including the general public, individuals who work in the agency,
other agencies, or organizations outside the Government) to assess
their needs, provide information or assistance, resolve their
problems, or satisfy their expectations; knows about available
products and services; is committed to providing quality products
and services. Examples of IT-related experience demonstrating this
competency include: resolving routine and non-routine problems,
questions, or complaints; developing and maintaining strong,
mutually supportive working relationships with customers;
conducting evaluation of support to determine quality of services
and customer satisfaction, and recommending procedural changes
based on customer need or changes in policy and/or regulation. (3)
Oral Communication - Expresses information (for example, ideas or
facts) to individuals or groups effectively, taking into account
the audience and nature of the information (for example, technical,
sensitive, controversial); makes clear and convincing oral
presentations; listens to others, attends to nonverbal cues, and
responds appropriately. Examples of IT-related experience
demonstrating this competency include: convincingly conveying
complex information to customers; presenting thoughts that are
well-organized and demonstrating confidence in the facts and ideas;
adjusting style when working with individuals with different levels
of understanding; using various methods to explain and convey
information. (4) Problem Solving - Identifies problems; determines
accuracy and relevance of information; uses sound judgment to
generate and evaluate alternatives, and to make recommendations.
Examples of IT-related experience demonstrating this competency
include: solving complex or sensitive problems by developing and
proposing strategic alternatives; identifying possible conflicts
and shared benefits; helping team anticipate problems and
identifying and evaluating potential sources of information;
providing feedback and coaching to others to help solve problems;
engaging appropriate stakeholders when developing solutions in
order to understand and incorporate multiple perspectives and
needs; evaluating the effectiveness of decisions and adjusting
future decisions as appropriate. Specialized Experience: One year
of specialized experience which includes; providing input on the
installation, and maintenance of hardware/software systems,
assisting with a wide range of telecommunications in support of
agencies Video Teleconferences (VTC), troubleshooting components of
network routers. This definition of specialized experience is
typical of work performed at the next lower grade/level position in
the federal service (GS-11). You will be evaluated on the basis of
your level of competency in the following areas: * Computers and
Electronics
* Information Systems/Network Security
* Network Management
* Operating Systems Time in Grade Requirement: Applicants who have
held a General Schedule (GS) position within the last 52 weeks must
have 52 weeks of Federal service at the next lower grade or
equivalent (GS-11). Education Some federal jobs allow you to
substitute your education for the required experience in order to
qualify. For this job, you must meet the qualification requirement
using experience alone--no substitution of education for experience
is permitted. Additional information * Male applicants born after
December 31, 1959, must complete a Pre-Employment Certification
Statement for Selective Service Registration. * You will be
required to provide proof of U.S. Citizenship. * Two year
trial/probationary period may be required. * Direct deposit of pay
is required. * Selection is subject to restrictions resulting from
Department of Defense referral system for displaced employees. * If
you have retired from federal service and you are interested in
employment as a reemployed annuitant, see the information in the
Reemployed Annuitant information sheet. * This is a Career Program
(CP) 34 - Information Technology Management position. * You may
claim military spouse preference (MSP). * If a MSP applicant is
determined best qualified and selected, placement must be at the
full performance level for priority consideration. * Multiple
positions may be filled from this announcement. * Salary includes
applicable locality pay or Local Market Supplement. * When you
perform a Civilian Permanent Change of Station (PCS) with the
government, the Internal Revenue Service (IRS) considers the
majority of your entitlements to be taxable. Visit
https://www.dfas.mil/civilianemployees/civrelo/Civilian-Moving-Expenses-Tax-Deduction.htm
for more information. * If you are unable to apply online or need
to fax a document you do not have in electronic form, view the
following link for information regarding an Alternate Application .
* Payment of Permanent Change of Station (PCS) costs is authorized,
subject to the provisions of the Joint Travel Regulations. *
Permanent Change of Station (PCS) allowances may be authorized,
subject to the provisions of the Joint Travel Regulations and an
agency determination that a PCS move is in the Government I
Keywords: Department of the Army, Round Rock , INFORMATION TECHNOLOGY SPECIALIST (NETWORK) WITH SECURITY CLEARANCE, IT / Software / Systems , San Antonio, Texas
Click
here to apply!
|