Help Desk Support Specialist
Company: University Health
Location: San Antonio
Posted on: October 27, 2024
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Job Description:
POSITION SUMMARY/RESPONSIBILITIES Responds to all troublesome
calls concerning on-line service, network or end-user-related
problems. Provides an interface for end-users seeking assistance.
Documents problem calls and either solves or ensures timely
escalation to the appropriate support level. Promotes the Health's
Guest Relations Policy. EDUCATION/EXPERIENCE An associate degree or
equivalent experience is preferred. Specialized courses in
Information Services are preferred.
Keywords: University Health, Round Rock , Help Desk Support Specialist, Other , San Antonio, Texas
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