ERP INTEGRATION SPECIALIST III (SAP, NETSUITE, D3F&O)
Company: True Commerce
Location: Austin
Posted on: October 3, 2024
Job Description:
Are you ready to unlock your true potential? - Join a growing
and global company where you can be part of a team that fuels
supply chain solutions. Discover how you can make a big impact.
TrueCommerce is seeking to fill Integration Specialist roles within
the company. - The Integration Specialists will partner with
project managers, internal development teams, customers, and 3rd
party consultants to engineer and deploy the integration component
between the TrueCommerce integration layer and the customer's
existing ERP/Shipping systems. This role is responsible for
training users on the integration functionality and ensuring the
integration layer is implemented to the customer's unique business
needs and stable for production use. This role is hybrid if near
Columbus, OH or Pittsburgh, PA (1 day a week in office) or a remote
opportunity if not within that specific area. - As an Integration
Specialist you will:
- Integration Migration / deployment management resource
- Work with customers and 3rd party consultants to define and
implement the format of data exchanged between the TrueCommerce
integration layer and the customer solutions.
- Consult, advise, and build data mapping standards based on the
customer's specifications and their business and operational
needs.
- Be responsible for managing integration timelines and keeping
projects on track working jointly with the assigned Implementations
Specialist.
- Train deploying customers on the use of the TrueCommerce
integration layer with their software and business needs.
- Provide accurate and timely logging of problems and their
resolution.
- Diagnose, document, facilitate, and manage customer needs
requiring higher tier resource involvement
- Provide regular status reports on current integration projects
keeping the customer and implementation specialist informed through
regular communication.
- Responsible for managing expectations in the
capabilities/functions of integration components to customers,
implementation specialists, and third parties
- Designated subject matter expert of a defined market segment
and secondary market segment (backup)
- Depending on level of role, will be involved in tier 2 or 3
management and filtering specific to their designated market(s) as
a quality control point (as needed) Requirements for Success as an
Integration Specialist III:
- 2-6 years of experience in software integration and
implementation (this will determine the level of hire)
- Knowledge and experience with EDI & ERP systems (NetSuite, SAP,
MS Dynamics D3F&O, etc)
- Strong experience with scripting and data
manipulation/management languages (XML and flat file formats; FTP,
SFTP, AS2, VANs)
- Ability to train customers and level I/II resources on product
features and functionality
- Ability to communicate technical information effectively to
coworkers and customers
- EDI experience and an understanding of standardized data
storage processing
- Ability to interpret technical requirements
- In depth knowledge with a variety of Enterprise Resource
Planning (ERP) and shipping solutions
- Experience in vendor/supplier business processes is highly
preferred
- Strong logical ability to analyze and predict product
implementation roadblocks and action items
- Excellent customer service skills
- Must enjoy troubleshooting and finding solutions
- Ability to manage projects
- Ability to work independently and with a team Level of
Education:
- Associate or Bachelor's degree in Computer Science (preferred)
or equivalent years of experience Who is TrueCommerce? TrueCommerce
is a high-performing global supply chain network that provides
fully integrated, end-to-end supply chain visibility and
management. We've empowered some of the biggest brands in the world
to improve their supply chain performance: Schneider Electric,
DanoneWave, Siemen's, Ocean Spray, and many more. Please visit our
careers website for additional information.
Keywords: True Commerce, Round Rock , ERP INTEGRATION SPECIALIST III (SAP, NETSUITE, D3F&O), Professions , Austin, Texas
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