TVC - FAMILY CAREER ADVISOR (VETERANS SERVICES REPRESENTATIVE I)
Company: Texas Veterans Commission
Location: San Antonio
Posted on: September 30, 2024
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Job Description:
Please paste the following URL into a browser to view the entire
job posting in the CAPPS Career Section:
https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00045161
You may apply to the job directly through the CAPPS Career Section.
It is not necessary to apply both through Work In Texas and CAPPS
Career SectionPlease Note: All applications must contain complete
job histories, which includes job title, dates of employment, name
of employer, supervisor's name and phone number, and a description
of duties performed. To receive Military Employment preference, a
copy of the DD Form 214 (member #1 not accepted), NA Form 13038, VA
Summary Benefits Letter, or a DD form 1300 must be provided before
an interview can be extended. College transcripts, licenses,
certifications, etc. must be provided before an interview can be
extended. If this information is not provided prior to the
interview, your application may be rejected because it is
incomplete. Attaching documents to the application is preferred.
Resumes do not take the place of this required information. **A
skills test such as a presentation will be required during the
interview process To learn more about TVC Employee Benefits, please
click on the link below:
https://www.tvc.texas.gov/wp-content/uploads/2023/02/ERS-brochure-final-1.pdf
Submitted Through Work in Texas: Work in Texas (WIT) applicants
must complete the supplemental questions to be considered for the
posting. To complete the supplemental questions please go to CAPPS
Recruit to register or login and access your profile. CAPPS
Recruit:
https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en
General Description: Serves as a vital member of the Veterans
Employment Services team. Provides complex (journey-level) veterans
employment work. Provides a full range of services including
employment, training, and placement services to meet the needs of
veterans and their dependent family members with priority given to
targeted categories. Work involves conducting interviews to assess
client needs, disseminating information regarding employment and
training programs, and facilitating client access to all workforce
development programs and services. Advocates for military and
Veteran dependent family members, employment and training
opportunities with business, industry, and community-based
organizations. Works under general supervision, with moderate
latitude for the use of initiative and independent. To promote a
strong environment, TVC maintains a telecommuting policy. The
policy is decided by division and contingent on continued
performance. Essential Duties and Responsibilities: Conducts a
comprehensive assessment of training needs, education, experience,
skills, interests, and other relevant data to deliver the
appropriate level of services and assist military dependent family
members. This includes working one-on-one with military spouses,
Veteran spouses, and their dependent children to enhance their job
search skills and efforts. Advises and encourages military spouses,
Veteran spouses, and their dependent children throughout their
reemployment process. Outreaches military and Veteran dependent
family members who can benefit from specialized services,
outreaches to community- based organizations, employers, labor
unions, Veteran service organizations and other service providers
to promote employment goals and objectives of military dependent
family members in finding suitable employment. May refer and job
develop military spouses, Veteran spouses and their dependent
children to employment opportunities based on qualifications
consistent with employer requirements. Conducts and participates in
workshops that assist dependent family members in job search
activities including resume writing, interviewing, etc. Make
presentations to groups. May enter and retrieve information to/from
computer systems (workinTexas.com, Salesforce, etc.). General
personal computer, Microsoft Windows, and M crosoft Office
experience preferred. Work hours other than 8-5 may be required.
Performs related work as assigned. Military Crosswalk information:
https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_SocialServices.pdf
Qualifications: Minimum Education: Associates degree from an
accredited college or university with major course work in social
work/social sciences or a related field. Experience may be
substituted for education on a year-by-year basis. College
Transcripts are required and must be provided before an interview
can be extended, it is preferred they be attached to the
application. Minimum Experience:and#8239; Two (2) years of
experience in interviewing, assessment, job placement, retention,
and counseling work of job seekers. Additional
Requirements:and#8239;A valid Texas Drivers License must be
provided within 90 days of hire. Preferred Experience and
Qualification: Two (2) years of experience in the operation of
computers and in applicable software Experience in case guidelines,
regulations and policies Experience providing excellent customer
service to both internal and external customers Knowledge, Skills,
and Abilities: Knowledge of English language enough to compose
correspondence and summarize information. Knowledge of assessments,
career planning and interviewing techniques. Knowledge of community
resources and supportive services. Ability to assess military and
Veteran dependent family members needs and to coordinate services.
Ability to organize, monitor, document, and follow-up with case
managed clients. Ability to consistently present a professional
image to customers, the public and co-workers. Ability to maintain
confidentiality. Environmental Physical Conditions: Normal office
work environment, mostly sedentary in nature. May involve walking;
standing; remaining stationary for long periods of time; pulling
and pushing; kneeling, stooping, and bending; and safely lifting
and carrying items weighing up to 30 pounds. Work involves
extensive telephone usage and repetitive hand/wrist/finger motions
while using the computer. Notes to Applicants: To receive Military
Employment preference, applicable source documents must be provided
before an interview can be extended. Attaching documents to the
application is preferred. College transcripts, licenses,
certifications, etc. must be provided before an interview can be
extended. Attaching documents to the application is preferred. If
you require any reasonable accommodation for the interview process,
please inform the hiring representative who calls to schedule your
interview. This position has been designated as a security
sensitive position. A criminal background investigation will be
conducted on the final candidate for this position. DUE TO THE HIGH
VOLUME OF APPLICATIONS, WE DO NOT ACCEPT TELEPHONE CALLS.
APPLICANTS SCHEDULED FOR INTERVIEWS WILL BE CONTACTED. Veterans
Information: The Texas Veterans Commission is committed to hiring
Veterans and is proud to employ the highest percentage of Veterans
among all state agencies. Additional info may apply via the job
posting. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER: The Texas
Veterans Commission does not discriminate on the basis of persons
color, race, national origin, gender, gender identity/gender
expression, sexual orientation, marital status, disability
religion, or age in employment or the provision of services.
Keywords: Texas Veterans Commission, Round Rock , TVC - FAMILY CAREER ADVISOR (VETERANS SERVICES REPRESENTATIVE I), Sales , San Antonio, Texas
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